Privacy Policy

At Wellness In Motion, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your information when you visit https://www.wellnessinmo.co.uk, contact us or use our home physiotherapy services.

Who We Are

Wellness In Motion is a UK provider of home physiotherapy services dedicated to helping individuals improve mobility, recovery and wellbeing through personalised treatment in the comfort of their homes.

Website: https://www.wellnessinmo.co.uk
Email: info@wellnessinmo.co.uk
Phone: +44 7490 756 377

Areas We Cover

Bishop's Stortford
Sawbridgeworth
Harlow
Great Dunmow
Much Hadham
Puckeridge
Stevenage

Information We Collect

We may collect your name, telephone number, email address, postal address (where required for appointments), information submitted through enquiry or booking forms, communications with us, website usage information, IP address, browser information and cookies.

How We Use Your Information

We use your information to respond to enquiries, arrange appointments, provide physiotherapy services, communicate with you, improve our website and services, comply with legal obligations, maintain records and protect our business against fraud or misuse.

Legal Basis for Processing

We process personal data under the UK GDPR where processing is based on your consent, contractual necessity, legal obligations, legitimate interests or other lawful grounds where applicable.

Cookies

Our website uses cookies and similar technologies to improve user experience, understand website performance and maintain website functionality. You can manage or disable cookies through your browser settings, although some website features may not function correctly.

Google Analytics

We may use Google Analytics or similar tools to understand how visitors use our website. These services collect anonymised information to help improve our website and user experience.

Third-Party Services

Our website may contain links to third-party websites or embedded content. We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies.

Sharing Information

We do not sell your personal information. We may share information with trusted service providers who assist in operating our website or delivering our services where appropriate confidentiality and security measures are in place, or where required by law.

Data Security

We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration or destruction. While we strive to protect your information, no internet transmission can be guaranteed as completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes and enforce our agreements.

Your Rights

Subject to UK data protection law, you may request access to your personal information, request correction of inaccurate information, request deletion where applicable, request restriction of processing, object to processing in certain circumstances, request data portability and withdraw consent where consent is the legal basis for processing.

Children's Privacy

Our services and website are not intended for children without the involvement of a parent or legal guardian. We do not knowingly collect personal information from children unless required for treatment with appropriate consent.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact:

Wellness In Motion
Website: https://www.wellnessinmo.co.uk
Email: info@wellnessinmo.co.uk
Phone: +44 7490 756 377

If you are dissatisfied with how your personal information has been handled, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).